diff --git a/apps/server/src/provider/providerPoolSnapshot.test.ts b/apps/server/src/provider/providerPoolSnapshot.test.ts
index 9ca11a259457a..ed1d904b3399f 100644
--- a/apps/server/src/provider/providerPoolSnapshot.test.ts
+++ b/apps/server/src/provider/providerPoolSnapshot.test.ts
@@ -99,23 +99,40 @@ describe("withProviderPools", () => {
     assert.deepEqual(shared.at(-1)?.continuation, { groupKey: "codex:home:shared" });
   });
 
-  it("reports the healthiest member's status and auth", () => {
-    const published = withProviderPools({
-      providers: [
-        provider("claudeAgent", claude, {
-          status: "error",
-          auth: { status: "unauthenticated" },
-          checkedAt: "2026-10-19T00:00:01.000Z",
-        }),
-        provider("claudeAgent_work", claude, { checkedAt: "2026-10-19T00:00:02.000Z" }),
-      ],
-      providerPools: pools({ claudeAgent: ["claudeAgent", "claudeAgent_work"] }),
-    });
-    const pool = published.at(-1);
-    assert.equal(pool?.status, "ready");
-    assert.equal(pool?.auth.status, "authenticated");
-    assert.equal(pool?.checkedAt, "2026-10-19T00:00:02.000Z");
-  });
+  it.each([false, true])(
+    "reports the healthiest member's catalog and health (unavailable: %s)",
+    (unavailable) => {
+      const published = withProviderPools({
+        providers: [
+          provider("claudeAgent", claude, {
+            status: "error",
+            auth: { status: "unauthenticated" },
+            checkedAt: "2026-10-19T00:00:01.000Z",
+            ...(unavailable
+              ? {
+                  availability: "unavailable",
+                  enabled: false,
+                  installed: false,
+                  models: [],
+                  slashCommands: [],
+                }
+              : {}),
+          }),
+          provider("claudeAgent_work", claude, { checkedAt: "2026-10-19T00:00:02.000Z" }),
+        ],
+        providerPools: pools({ claudeAgent: ["claudeAgent", "claudeAgent_work"] }),
+      });
+      const pool = published.at(-1);
+      assert.equal(pool?.status, "ready");
+      assert.equal(pool?.auth.status, "authenticated");
+      assert.equal(pool?.checkedAt, "2026-10-19T00:00:02.000Z");
+      assert.deepEqual(
+        pool?.models.map((entry) => entry.slug),
+        ["opus", "sonnet"],
+      );
+      assert.deepEqual(pool?.slashCommands, [{ name: "compact" }, { name: "review" }]);
+    },
+  );
 
   it("keeps the pool and member identities when only one account remains enabled", () => {
     const providers = [personal, provider("claudeAgent_work", claude, { enabled: false })];
diff --git a/apps/server/src/provider/providerPoolSnapshot.ts b/apps/server/src/provider/providerPoolSnapshot.ts
index fe8a2d0258fb3..01044f1961589 100644
--- a/apps/server/src/provider/providerPoolSnapshot.ts
+++ b/apps/server/src/provider/providerPoolSnapshot.ts
@@ -1,4 +1,5 @@
 import {
+  isProviderAvailable,
   PROVIDER_DISPLAY_NAMES,
   resolveActiveProviderPools,
   type ActiveProviderPool,
@@ -64,12 +65,16 @@ function makePoolEntry(
   members: ReadonlyArray<ServerProvider>,
 ): ServerProvider {
   const healthiest = healthiestMember(members);
-  const slugs = [...new Set(members.flatMap((member) => member.models.map((model) => model.slug)))];
+  // Unavailable placeholders have no catalog and cannot receive failover.
+  const catalogMembers = members.filter(isProviderAvailable);
+  const slugs = [
+    ...new Set(catalogMembers.flatMap((member) => member.models.map((model) => model.slug))),
+  ];
   // A failover re-sends the run's options to another member, so a model is
-  // shared only when every member accepts the same options for it.
+  // shared only when every available member accepts the same options for it.
   const sharedSlugs = new Set(
     slugs.filter((slug) => {
-      const signatures = members.map((member) => {
+      const signatures = catalogMembers.map((member) => {
         const model = member.models.find((candidate) => candidate.slug === slug);
         return model === undefined ? undefined : optionSignature(model);
       });
@@ -78,7 +83,7 @@ function makePoolEntry(
       );
     }),
   );
-  const models = members
+  const models = catalogMembers
     .flatMap((member) => member.models)
     .filter((model, index, all) => {
       if (!sharedSlugs.has(model.slug)) return false;
@@ -114,8 +119,8 @@ function makePoolEntry(
     auth: healthiest.auth,
     checkedAt: healthiest.checkedAt,
     models,
-    slashCommands: intersectByName(members.map((member) => member.slashCommands)),
-    skills: intersectByName(members.map((member) => member.skills)),
+    slashCommands: intersectByName(catalogMembers.map((member) => member.slashCommands)),
+    skills: intersectByName(catalogMembers.map((member) => member.skills)),
     pool: {
       role: "pool",
       memberInstanceIds: pool.memberInstanceIds,