diff --git a/platform/troubleshooting-agent.mdx b/platform/troubleshooting-agent.mdx
index da9f6202..e0b0e2b4 100644
--- a/platform/troubleshooting-agent.mdx
+++ b/platform/troubleshooting-agent.mdx
@@ -602,8 +602,10 @@ as shown in [the NixOS install instructions](./smallstep-agent.mdx#nixos).
 If the agent won't start, check for this message in the logs:
 ```
 step-agent.service was skipped because of an unmet condition check
-(ConditionPathIsReadWrite=/etc/step-agent/agent.yaml)
+(ConditionPathExists=/etc/step-agent/agent.yaml)
 ```
+Older agents report the same check as `ConditionPathIsReadWrite=`.
+
 This may indicate the device needs to be registered and approved. See [Registering and Approving Endpoints](./smallstep-agent.mdx#registering-and-approving-endpoints).
 </Alert>