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New BM UI + Firefox: All Imports broken with plugin enabled #18

Description

@dmersiowsky

Hi, currently the Plugin needs to be disabled when importing anyting (Metadata, Catalog etc.)

When doing the import validation, the browser seems to be excessively polling something. I can see a lot of requests going to ViewCustomizationImport-ValidateFileRefresh.

I eventually get logged out of BM, supposedly due to hitting some rate limit or something.

Disabling the Plugin solves the issue.

Didn't test with classic UI, but the new UI cannot be used with the plugin here.

This happens for me with Firefox v137.0 on MacOS.

Thanks for looking into it!

Activity

  1. changed the title [-]New BM UI: All Imports broken with plugin enabled[/-] [+]New BM UI + Firefox: All Imports broken with plugin enabled[/+] on Apr 4, 2025
  2. danieldudin commented on May 16, 2025

    @danieldudin
    Contributor

    Hi, @dmersiowsky can you double-check if the issue is still there, or if it's fixed with version 4.5.0 ?
    Thanks!

  3. dmersiowsky commented on May 19, 2025

    @dmersiowsky
    Author

    Hi, unfortunately it's still there.
    Should be reproducible as follows (I used a Sandbox):

    • Head to Site Development > Import & Export
    • Upload a file of your choice (can be any file, valid XML not needed)
    • Head to Meta Data Import
    • Select the uploaded file
    • Click "Next"
    • Enjoy the endless polling :-)

    Network traffic looks like this:

    Image

  4. danieldudin commented on Aug 11, 2025

    @danieldudin
    Contributor

    Hi @dmersiowsky The issue should now be resolved in Firefox with version 4.6.0, could you please confirm that it works fine now? Thanks!

  5. dmersiowsky commented on Aug 11, 2025

    @dmersiowsky
    Author

    Hi @danieldudin, tank you so much! I am no longer able to reproduce this issue.

  6. dmersiowsky commented on Dec 2, 2025

    @dmersiowsky
    Author

    Hey @danieldudin, I'm afraid the issue is back. I can isolate it to DWWithEase again.
    I'm using Firefox 145.0.2 (aarch64).

    Here's how to reproduce:

    • Head to BM: Go to an import tool of your choide (e.g. Inventory Import)
    • Select a File, click "next"
    • You'll face an endless loop during validation
    • Browser shows a constantly refreshing white Page
    • Eventually you will be blocked by Cloudflare ("Ooops")
    Screen.Recording.2025-12-02.at.11.47.17.mov
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