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19 changes: 11 additions & 8 deletions docs/governance/approval-channels.md
Original file line number Diff line number Diff line change
Expand Up @@ -10,11 +10,14 @@ While organizations typically want to enable their users to launch environments
Torque's Approval channels define the users who can approve environment launch requests. An approval channel is basically a list of users. Currently, Torque supports 3 approval channels - Teams, Emails, and ServiceNow.

__To create an approval channel:__
1. Go to __Administration > Approval Channels__.
2. Click __Add Channel__.
3. Give the approval channel a __Name__ and optionally a __Description__.
4. Select the channel - Teams, Email or Service Now.
5. For Teams, enter the __Webhook address__.
6. For Service Now, please see [the following article](/eco-system/itsm-tools/service-now.md) for instructions.
7. Select the __Approvers__.
8. Click __Save__.
1. Make sure to select __Account Center__ in the space selection dropdown.
2. Go to __Governance > Approval Channels__.
3. Click __Add Channel__.
4. Give the approval channel a __Name__ and optionally a __Description__.
5. Select the channel - Teams, Email or Service Now.
6. For Teams, enter the __Webhook address__.
7. For Service Now, please see [the following article](/eco-system/itsm-tools/service-now.md) for instructions.
8. Select the __Approvers__.
9. Click __Save__.

> ![Approval Channels](/img/approval_channels.png)
Binary file added static/img/approval_channels.png
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